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Privacy Policy

We highly value your privacy and will only collect and use your personal data in accordance with the methods stipulated in this statement, as detailed below:

Information Collection Principle: We will only collect your personal information when it is necessary to provide you with services or directly related to the transaction process.

Information Retention Principle: Your personal information will only be retained for the period necessary to comply with legal regulations or to achieve the purpose of information collection.

You can browse our website anonymously at any time without providing any personal information. Without logging into your account, we cannot identify you, and your browsing behavior will be strictly confidential.

We sincerely welcome your feedback and suggestions. If you have any related comments, please contact us at service@mail.snapwarp.com.

1、 Personal Data Collection

We will not sell, share, or trade the collected customer personal data to any third party. Personal data collected online will only be used internally within our group for designated business purposes.

When you register an account with our company, we will collect the following basic information:

Name
Shipping Address
Email Address
Phone Number
Date of Birth
Gender

2、Scope of Use of Personal Data

The personal data we collect will be used for the following purposes:

Delivering your purchased goods;
Synchronizing your order delivery status with you and providing customer support services;
Pushing you product-related information;
Processing your order requests, or providing corresponding services and information through the website according to your needs;
Account management, verification and processing of online payment transactions, review of website download content, website user identification and behavior statistics;
Pushing you product or service information that we believe meets your needs, unless you explicitly refuse.

To ensure smooth delivery of goods, we may provide your name, address, and other necessary information to courier companies, suppliers, and other cooperating third parties.

Friendly Reminder: Courier companies may require you to provide your ID number to complete internal customs inspection procedures and ensure smooth export of goods.

3、Order Information Management

We will retain your order-related information, but for information security reasons, we cannot directly retrieve it for you. You can log in to your personal account to view and verify order details, and manage your personal shipping address, bank information, and subscribed newsletters. You are responsible for maintaining the confidentiality of your personal account information and password, and are strictly prohibited from disclosing them to unauthorized third parties. Our company is not liable for any information leaks or abnormal account use resulting from improper password protection.

4、 Personal Data Security

Our company promises to strictly keep all collected personal data confidential and will ensure information security through the following measures:
* Strictly restrict access to personal data, authorizing only relevant staff to access it within their scope of responsibility;
* Continuously maintain and upgrade the technical protection system to prevent unauthorized access to computer data;
* When personal data is no longer of use, it will be destroyed in a secure and compliant manner.

Our company uses 128-bit end-to-end Secure Sockets Layer (SSL) protocol to process your financial information. This technology is extremely difficult to crack and is currently recognized in the industry as a high-level information security protection measure.

5、 Personal Data Disclosure

Except for partners and related third parties that provide necessary services to our website, our company will not share your personal information with any other organization.

In the following special circumstances, our company may disclose personal information in accordance with the law: When there is reasonable grounds to believe that information disclosure will help prevent serious threats to personal safety or health; or to cooperate with law enforcement agencies in the lawful performance of their duties.

If you believe that our company has violated this Privacy Policy, you may send an email to service@mail.snapwarp.com to provide feedback.

6、Changes to the Privacy Statement

Our company reserves the right to modify and update this Privacy Statement at any time. Related changes will be publicized through website announcements and other means.

7、Privacy-Related Complaints

If you have any objections to our company's handling of customer privacy or the results of your complaint handling, you may contact us by sending an email to service@mail.snapwarp.com.

Personal Data Collection

Our company will not sell, share, or trade the personal data we collect from customers to any third party. Personal data collected online will only be used internally within our group for designated business purposes.

When you register an account with our company, we will collect the following basic information:

Name Shipping Address Email Address Phone Number Date of Birth Gender

8、Scope of Personal Data Use

The personal data we collect will be used for the following purposes:

Delivering the goods you purchase;
Staying updated order delivery status and providing customer support services;
Pushing you product-related information;
Processing your order requests, or providing corresponding services and information through our official website as needed;
Daily account management, verification and processing of online payment transactions, review of website download content, website user identification and behavioral data statistics;
Pushing you product or service information that we believe meets your needs, unless you explicitly refuse.

To ensure smooth delivery of goods, we may provide your name, shipping address, and other necessary information to cooperating third parties such as courier companies and suppliers.

Friendly Reminder: Courier companies may require you to provide your ID number to complete internal customs inspection procedures and ensure smooth export of goods.

9、Order Information Management

We will retain your order information. For information security reasons, direct access is not supported. You can log in to your personal account to view and verify order details, and manage your personal shipping address, bank information, and subscribed newsletters.

You are responsible for maintaining the confidentiality of your personal account information and password, and are strictly prohibited from disclosing them to unauthorized third parties. Our company is not liable for information leaks or abnormal account use caused by improper password protection.

10、Personal Data Security

Our company promises to strictly keep all collected personal data confidential and will ensure information security through the following measures:
Strictly restrict access to personal data, authorizing only relevant personnel to access it within their scope of responsibility;
Continuously maintain and upgrade the technical protection system to prevent unauthorized access to computer data;
When personal data is no longer of use, it will be destroyed in a secure and compliant manner.

Our company uses 128-bit end-to-end Secure Sockets Layer (SSL) protocol to process your financial information.

This technology is extremely difficult to crack and is currently recognized in the industry as a high-level information security protection measure.

11、Personal Data Disclosure

Except for partners and related third parties providing necessary services to our website, we will not share your personal information with any other organization.

We may disclose personal information in accordance with the law under the following special circumstances:
When there is a reasonable belief that disclosure will help prevent serious threats to personal safety or health;
To cooperate with law enforcement agencies in the lawful performance of their duties.

If you believe that we have violated this Privacy Policy, you can send an email to service@mail.snapwarp.com to provide feedback.

12、Privacy Statement Changes

We reserve the right to modify and update this Privacy Statement at any time. Related changes will be publicized through official website announcements and other means.

13、Privacy-Related Complaints

If you have any objections to our handling of customer privacy or the results of complaint handling, you can contact us by sending an email to service@mail.snapwarp.com.